Frequently Asked Questions

Frequently Asked Questions from Karen Toshet Tejarat Customers

What is the process for placing an order or starting a collaboration?

You can submit your needs via the contact form, support numbers, or by registering a request on the site. After an initial review, our experts will contact you within 24 hours to provide a free consultation and send you a pre-invoice/proposal.

Do your services/products include support and warranty?

Yes, all of our services come with a free support period (usually between 3 and 6 months). Additionally, if needed, it is possible to extend the support contract and provide annual maintenance services.

Is it possible to conclude a formal contract and issue an official invoice?

Yes, all cooperation will be carried out in the form of a formal written contract with all details, obligations, and timing, and an official, valid corporate invoice will also be issued.